Information We Collect
We collect two types of information:
non-personally identifiable information that is routinely gathered as users navigate through a Website and
personally identifiable information voluntarily supplied by you.
Non-Personally Identifiable Information
Each time you visit a Website, information is automatically gathered such as your IP address, domain name, the name of the page from which you entered the Website, which pages you view, and for how long you view them. This information is collected in order to improve the Website, remarketing and for trend analysis. As with most websites, we may use “cookies” for marketing purposes, to track usage, and to improve your experience. A cookie is a text file that is placed on your hard disk by a Web page server. The cookies do not collect any personally identifiable information. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If, however, you choose to decline cookies, you may not be able to fully experience the interactive features of our Websites or have some of our services on the Websites function properly. Further information about cookies is available using the help function of your Internet browser.
We may use third-party cookies as part of remarketing activities we conduct with Google and/or other third-party vendors, to help provide you with relevant messaging as you use the Internet. As part of these remarketing activities, these third-party cookies may record your visits to our Websites and web sites visited prior. Such cookies can then be used to serve targeted messaging to you on other websites. You may choose to be exempt from the use of Google remarketing cookies at the Google advertising privacy page.
Alternatively, you may opt-out of remarketing on the Google network and similar networks at the Network Advertising Initiative opt-out page. Opting out will not prevent advertisements from being served to you on the Internet; it will only affect advertisements that utilize remarketing cookies to serve messaging on the specified networks. We are not responsible for the activities of other parties that may not comply with your opt-out requests.
Because non-personally identifiable information does not identify you, we reserve the right to use it for any purpose and to share it with third parties for any purpose. Please note that to the extent any non-personally identifiable information is combined with personally identifiable information, the combined information will be treated as personally identifiable information for as long as it is so combined.
Personally Identifiable Information - All Users
We may collect personally identifiable information you provide voluntarily when requesting information, catalogs, enrollment, or other materials or to satisfy other requests. This information may include your first and last name, postal address, email address, telephone number and the names, date(s) of birth and grade level(s) of your child(ren). We may also collect credit card information from you.
NCCA uses personally identifiable information voluntarily supplied by you to fulfill requests for information, deliver services to you or for the school, or to carry out the transactions you or the school have requested. For example, if you register to attend NCCA using a Website, information will be collected about you and your child(ren) in order to process your registration. This information will be included in our enrollment database. Enrollment information that is collected in this manner may be provided to school districts or other third parties as required by state law, federal law, and/or school operating procedures. Similarly, if you participate in a virtual learning program through the school and the school has contracted with a third party in connection with the school’s virtual learning program, personally identifiable information about you will be input by you and/or the school to facilitate the provision of virtual learning services to you.
NCCA may also use personally identifiable information to communicate special messaging, new services, or upcoming events, to provide educational services to students and to otherwise support students, parents, legal guardians, and staff and/or the school with regard to matters such as academic progress, testing, attendance, customer service, or to share information with you related to legislative or regulatory initiatives that could potentially benefit or threaten virtual education in NC, to invite you to share your experience with virtual education, or in the event of an emergency. By providing your mobile number you consent to receive communications by way of pre-recorded and/or autodialed calls. The information will be treated confidentially within NCCA, in the same way that we protect other such confidential information.
We may share personally identifiable information within the school and with certain service providers. They will use this information to process transactions you have requested, provide customer service and inform you of products or services we offer that you may find useful. Our service providers may include consultants, vendors and companies that perform marketing services on our behalf. We require our service providers to protect your personally identifiable information and to use or disclose it only for the work they are performing for us, or as permitted by law.
Our websites contain personally identifiable information that is maintained and accessible by third parties (such as service providers, content partners or vendors). These third parties are provided access to the minimum amount of information required to allow them to perform the tasks for which they have been engaged. Such third parties have agreed to maintain the confidentiality of such information and to use or disclose it only for the work they are performing for us, or as permitted by law. Additionally, our learning management system and enrollment system contain “student educational records” that will be protected by NCCA in accordance with the Family Educational Rights and Privacy Act (“FERPA”) and North Carolina law, and we will only retain and disclose educational records or provide access to them in compliance with applicable law.
If you do not want to receive information unrelated to your enrollment in the school via email from NCCA, you can email us at firstname.lastname@example.org to be excluded from receiving emails from NCCA. If you do not want to receive any further information from NCCA you can also call us at 888-846-2998 and ask to be removed from all of NCCA’s contact lists.
Message Boards/Discussion Threads
We may offer message boards, or discussion threads through our learning management system or other education management platform. We may also offer live lesson sessions; the virtual classroom environment. Please remember that anyone may read your postings on a message board or discussion thread, or view live lesson session content. Furthermore, any information you submit to a message board, or discussion thread, or comments (verbal or in a chat pod) included in a live lesson session, will be available to all users of that message board, discussion thread or live lesson session and is therefore no longer private or protected. We do not guarantee the security of such information that you disclose or communicate online in public areas such as message boards, discussion threads and in live lesson sessions. Therefore, all postings or discussion threads made by you or with which you participate are at your own risk.
Children Under 13
NCCA is concerned about the safety and privacy of children online. We take reasonable efforts to comply with the Children’s Online Privacy Protection Act of 1998 (COPPA).
The Websites are not intended to solicit information of any kind from children under the age of 13, and we do not and will not knowingly contact or collect personally identifiable information from children under 13. The only personal information we receive about children under the age of 13 is information provided by the parent or legal guardian or information provided by the child as part of that child’s participation in a course or courses as part of that child’s K – 12 education program. By enrolling a child in such course or courses, a parent is consenting to the collection of that information.
It is possible that by fraud or deception by others we may receive information pertaining to children under the age of 13. If we are notified of the receipt of information under such circumstances, once verified, we will promptly notify parents or guardians and obtain parental or guardian consent, and in the absence of such consent, will delete the information. If you want to notify us that we have inadvertently received information for a child under the age of 13, please do so by emailing us at email@example.com.
You can request to review, edit, or prohibit personally identifiable information of a child under the age of 13 from being used by NCCA, its affiliates and vendors acting on behalf of NCCA by making a request in writing to firstname.lastname@example.org. Please note that if you make a request to prohibit personally identifiable information being used by NCCA, its affiliates and vendors acting on behalf of NCCA, this may affect access to NCCA’s full program and services.
NCCA takes reasonable steps to safeguard the personally identifiable information you provide. As effective as our safeguards are, no security system is completely impenetrable, so we cannot guarantee the absolute security of our database and systems, nor can we guarantee that personally identifiable information you supply will not be intercepted while being transmitted to us over the Internet.